How to Troubleshoot QuickBooks Unexpected Error 5?

QuickBooks unexpected error 5 is usually seen when the QuickBooks database service user doesn’t possess enough permissions to access the file location. This can also happen if the system is not configured properly or there are invalid entries in the windows registry. The user might see the following error message on the screen stating “Got unexpected error 5 in a call to NetShareGetInfo for Path”. This sort of issue can also be seen due to invalid entries in the windows registry or the system is not configured accordingly. The causes and fixes to QuickBooks unexpected error 5 are discussed later in this particular post.

Thus, if you are interested, then make sure to read this post till the end. Or if you are a newbie and don’t know technical aspects of QuickBooks, then you can connect with our technical support team. We willbe more happy to help you.

Factors causing the QuickBooks unexpected error 5

 Below are the factors due to which one can face such an error: 

• In case QuickBooks is not installed properly
• Or if the windows registry entry or the system file has been deleted accidentally
• The user can also face such an error if the PC shuts down instantly
• Or in case the malware attack is experienced by the user, then such an error might appear
• Moreover, if the user is unable to access normal operation by a system

Steps to fix the QuickBooks unexpected error 5

 The QuickBooks unexpected error 5 can be easily tackled with the help of the methods listed below: 

Method 1: Downloading and installing QuickBooks file doctor tool 

 The first solution is to download and install the QuickBooks file doctor tool by carrying out the steps below: 

• First of all, the user should install and download the tool from official intuit website
• And then, the tool will check all the files and folders in the system and also correct the hosting settings
• After this, the user will be able to access and control the system via permission level settings
• The user can also repair and locate the damaged files in QuickBooks desktop

Method 2: Installing the reimage repair tool 

If the above method doesn’t work, the user can install the reimage repair tool. This tool involves the below steps: 

• Firstly, download the tool
• And save it on the desktop
• After that move to the file location and press yes tab when asked to
• The next step is to start the automatic scan and unmark the checkbox
• Once done with that select install and the tool will get scanned automatically
• Moving ahead, the user needs to press start repair
• And lastly, one needs to restart QuickBooks and check if QuickBooks continues to appear

 Resolving QuickBooks unexpected error 5 is not a major issue can be tackled easily with the help of the steps we discussed in this piece of information. However, if the error continues to trouble even after the above steps are followed, then it is recommended to simply consult our 24/7 QuickBooks error supportprofessionals via our number i.e. 1-800-761-1787.

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